The CrowdStrike/Microsoft outage in July significantly affected several businesses. Discover how it affected customer experience and tips on how CX leaders can prepare for such incidents.
Discover how to use customer lifetime value with AI and predictive analytics to drive long-term growth and loyalty.
The battle between YouTube and ad blockers is old. In a new move, the video streaming platform is considering server-side...
X has again received the “brand safety” certification from the ad industry’s Trustworthy Accountability Group (TAG), assuring advertisers that their...
AI is revolutionizing healthcare, but challenges like regulation and adoption remain. How can Medtech (medical technology) adapt?
Learn how retailers can fortify against cyber threats.
Learn why AI solutions should address customer pain points, drive user experience, and provide benefits to build trust.