The CrowdStrike/Microsoft outage in July significantly affected several businesses. Discover how it affected customer experience and tips on how CX leaders can prepare for such incidents.
Discover how to connect authentically with customers and elevate your fashion brand's presence with AI in advertising.
Find out why securing PII handling and cross-domain tracking gives digital advertisers a competitive edge.
Several companies are using customer data to train their AI tools and models without getting explicit permission. Slack is one...
Learn how to adapt the composable strategy to Generative AI use cases
The capability of CX programs to make a difference is constantly increasing with advanced technologies such as artificial intelligence (AI),...
Enhance your marketing efforts by engaging healthcare professionals (HCPs) through precision targeting strategies.