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The CrowdStrike/Microsoft outage in July significantly affected several businesses. Discover how it affected customer experience and tips on how CX leaders can prepare for such incidents.
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Learn how AI tools and strategies can drive business growth and enhance campaign effectiveness.
Are you struggling with data inconsistencies? Discover how you can streamline your product information management.
Find out how a unified cloud experience enables restaurants to use customer data for personalized marketing and service.
Discover how cloud APIs drive digital transformation, enhance user experience, and ensure security.
Adobe’s new Terms of Service (ToS) grants unlimited access to user projects, sparking outrage among Photoshop and Substance 3D users....
IoT
Explore how collaborative robots are paving the way for a personalized service environment and reducing staff turnover.