The CrowdStrike/Microsoft outage in July significantly affected several businesses. Discover how it affected customer experience and tips on how CX leaders can prepare for such incidents.
Like every other segment of a business, social media marketing relies on data too and those indulging in the same...
There are several ways an event can fail, most of which can have a drastic backlash on the organization or...
Content creation as an industry is today seeing growth by the leaps and bounds. But not everyone has the right...