How do you use IP Scanner?

IP Scanner is a cloud tool that scans your local network and returns a sortable list of the devices it discovers. Devices can be filtered, searched, and exported to CSV. By default, it detects and scans a local subnet, though you can also define a custom IP range.

What details does the IP Scanner return?

The IP Scanner lists each device’s hostname, IP address, vendor, OS, MAC address, description, open ports, and if it’s up or down. The kind of data returned depends on the type of device being scanned.

Add agents to your servers and workstations to get more detailed information like CPU, storage, memory, and network adapter details. You can even see the tickets for each device.

How do you set up the IP Scanner?

IP Scanner uses a small downloadable scan agent to give it access to your local network. To get started click Download to install the scan agent. A wizard will quickly step you through installation.

A browser page will launch and prompt you to scan the detected IP range. You can customize the IP range that will be scanned if the default range doesn’t discover all of your devices.

When you’re ready to take your device information collection to the next level, go ahead and click the Agent Download button, then choose Download a Collection Agent. You can get the agent for both Windows and Mac. Then you’ll just copy the agent installer to each device you want to track. Want to save even more time? You can use Group Policy (or whatever 3rd party software distribution service you prefer) to deploy the agent in your network.

Why should you use the IP Scanner?

Document your IT devices

Rapidly growing network? Finance asking for an exhaustive list of workstations connected to the network? In minutes the IP Scanner builds a list of everything it finds on your network and lets you export and share that list of devices. Add the agent to get even more details – no scheduling needed!

Scan your network for unknown devices

The IP Scanner will quickly build a list of devices on your network where you may discover something from an unexpected or unwanted vendor, or any other device that shouldn’t be there. Start tracking your investigation, information and steps taken within the tool itself, by taking advantage of the included Help Desk.

Find and fix security holes

How many machines are (still) running XP or some other ancient OS? Which workstations have ports 3389, 80 or 443 opened? What about other completely unexpected ports that are wide open? Assign the OS upgrades to a team member and create tickets for those open ports before the next fire hits.

Troubleshoot user issues

Are your users complaining about slow computers, or even worse, crashes? Get the latest, up-to-date details about their computer, with IP Scanner. See if there is not enough disk space or memory or if the software installed by the user last week corrupted the installation of legit software. Quickly create a ticket to address the problem.