Gaines is a creative thinker with three decades of experience creating innovative products and product experiences that push the status quo on a global scale. A veteran in senior leadership roles at Fortune 100 companies, including Visa, Citibank, Bank of America, and PayPal, Gaines is known for roles at startup businesses, including Green Dot and Lively. At BHN, he leads aggressive worldwide efforts to develop innovative products that deepen connections among brands and people, especially in digital ecosystems. He also focuses on enhancing relationships by pioneering new card products and payment applications to drive acquisition and loyalty at scale.