AUSTIN, Texas – July 23, 2012 – Spiceworks™, Inc., today released the latest version of its free social network and IT management software for small and mid-sized businesses (SMBs). Spiceworks 6 introduces innovative new features, including automated cloud services discovery, an optional remote device agent, and a new social IT knowledge base. The new version will help more than 2 million Spiceworks users better collaborate and simplify everything IT.
“The Spiceworks social knowledge base includes community-driven, ‘how to’ information that’s invaluable for a company with a small IT staff like mine,” said Elgin Reigner, senior analyst at AR Logix. “The ability to search, share, edit and tag information makes it easier to develop our own knowledge base from scratch. I can create custom articles that apply to my environment and set privacy controls to keep information private or share with my team.”
Spiceworks 6 is designed to help IT professionals discover what’s happening in their environment and share their collective knowledge in a more social way. Additional features include:
- Cloud Services Discovery – With the growing number of easily-accessible cloud-based services employees use without informing the IT department, such as Dropbox, Evernote and Basecamp, IT pros face an increased risk of accidental security breaches, unintended data sharing, and rising application costs. The new Spiceworks Cloud Services Discovery feature allows organizations to automatically detect more than 40 popular cloud services, helping IT pros gain insight into exactly which cloud services are in use across their network.
- Remote Device Agent – Spiceworks 6 introduces an optional agent for better management of roaming devices. The agent scans the device locally then connects to Spiceworks to provide important updates on its health and status. This offers IT pros more accurate and complete information on devices outside their immediate network.
- Social Knowledge Base – Gives IT pros access to more than 2,100 searchable “how to” articles posted by peers and vendors in the Spiceworks community. IT pros can bookmark and customize community-sourced articles or create custom content they can share or keep private. In addition, articles can be tagged and displayed in the user portal to help minimize support calls.
“New features in Spiceworks 6 were specifically requested by the community, so we’re excited to give them the tools they need to more efficiently manage IT,” said Scott Abel, CEO and co-founder of Spiceworks. “We believe these new tools will go a long way in simplifying the lives of our 2 million small and mid-sized business users.”
For more information on Spiceworks 6, visit: https://www.spiceworks.com/6.0/.
For technology companies interesting in partnering with Spiceworks, visit: https://www.spiceworks.com/marketing/.
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